https://www.richux.design/deezer daily 0.75 2018-09-23 https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1435539672682-NHWNZ5CNPXN5HT2RU1WD/image-asset.jpeg Deezer https://www.richux.design/home daily 1.0 2023-09-04 https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1435215600102-0S99HUI2CJKXAOXCUJA1/image-asset.png HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1435246716398-049M1LVMAC2ZKNOIZ25N/image-asset.jpeg HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505995053735-355EUWFDW3URYEWP1I2V/storeplay+UI.jpg HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1435332316200-96N0VINKO6OBEKFI9P7A/image-asset.jpeg HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1435393395168-BUGQB06SUWLKZ6GEGMWG/wireframe.jpg HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1693669305320-7RUJPIJBDV3Z0CA1WHFG/Virgin-Australia-Logo.jpg HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1579524689205-GNTJPRWFHCB6CTS784G2/qantas+logo.png HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1515673592413-JI5UHLSPSI5SJVWTPC4U/NAB.png HOME - NAB logo https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1579524784172-LLMV610JTZDQUQF8OSTD/AUSTRADE+LOGO+2.png HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1460001518248-SY7306ZRHTKIFQQADU76/Jetstar-Logo-WEB-Master-For.gif HOME - Jetstar https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1435539324299-L1IED5L0AE577A2L9VGX/whogivesacrap.jpg HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1435539378133-HQQNNEG3VUQ7MAC42386/deezer_logo_square.jpg HOME - Deezer https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1435539319357-NSHKKLP3NTQ1463TH2VP/ow.jpg HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1435539424597-858H68DI5B63L3ONEHZU/storeplay_square_logo.png HOME - storePlay https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1435539386910-JXHBLF0YVD57XU4CJRWB/logo-orderofstyle.png HOME - Order Of Style https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1492918114707-QJUEX4GAFOLRYX1XF0HS/agl-logo.png HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1515673757459-E316BJS5ECFU8FTJZ8XZ/akqa.png HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1504863894502-MNE4U8AJWVEFUYIKN0HC/Lexus-logo-1988-1920x1080.png HOME - Lexus logo https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1449698059074-V38JIU400SGTEZXYD1TM/20130629155604%21Isobar_logo.jpg HOME - Isobar https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1460001252201-XKYUAQJFFIJE9J94YPN5/bupa-logo.jpg HOME - Bupa https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1460001333508-6KM07PETCVIKTS4FY3L5/PD-logo_RGB.jpg HOME - Porter Davis https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1460001418228-RCXLRDXHW4JVA4O406ZH/Sonar+logo.png HOME - Sonar Grouphttp://www.sonargroup.com.au/ https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1460002854933-8W0II3ZL4N7OZ9AOEN6Y/unlockd.jpg HOME - Unlockd https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1492918114728-PDJWUIRW2YR879M0FIK4/ie+logo.png HOME - IE Digital logo.jpg https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1504864000156-DIYGH9U4QHN81WBHF8TG/arthaus+logo+closer.jpg HOME - Art Haus logo https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1462086438572-TDAV5DAA7LUCPT5HJK12/image-asset.png HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505979080026-969ZVHX899U5RLGG31U8/Jetstar+responsive+web+check-in.jpg HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1601216252726-992C458CDQW5HVYYS77V/three+screens+flt.jpg HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1537681304020-900N22R9J3KL74L624J3/deezer+micro+site HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1540845020464-ID6BAKK8TEJEG1JT1CYM/wallstconsulting.jpg HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1540845291711-0MQ5G2V1N01CLBMZK56L/NAB-ATM-facial+recognition.jpg HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1601215529397-7SYA0EI0SY0PWDF637QN/three+screens+flt_wht.jpg HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505979080026-969ZVHX899U5RLGG31U8/Jetstar+responsive+web+check-in.jpg HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/cc4573c0-fb30-4b75-995b-c56186fd1b04/Screenshot+2023-09-02+at+4.59.06+pm.png HOME https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/4ad68d96-cb7e-478d-8ba8-dce1462ddd58/IMG_2327+2.jpg HOME Taking polaroid photos in 2015 with prospective employers IN the photo with me, I wanted to create a personalised business card. Experience exists wherever humans or conscious beings are present. As witness or participant. This is the underlying thread that we must design any given medium to facilitate for - the observer :: the participant :: the witness. https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/2d6027f1-e8ab-41aa-a8f1-d2835f26b143/Frame+6.jpg HOME - Make it stand out Experience strategy https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/ef6f555e-e44a-4e4c-aa33-4edab0b0f921/IMG_4940.jpg HOME - Make it stand out Apple store R180, 2011 https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/4a80acf3-d5ca-4a83-973b-ce686541db4c/Frame+2.jpg HOME - Make it stand out Human centred design https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/829bbb38-e0c2-41c3-9ee1-89760c0459b8/Frame+1.jpg HOME - Make it stand out Flow state https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/a97b586e-ca71-4f22-a6c1-d1afc3e81012/Frame+5.jpg HOME - Make it stand out Art meets science https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/18e880f1-6511-4c10-9c54-b3b0201ea19e/Frame+4.jpg HOME - Make it stand out Building & leading happy, effective teams https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1693652888476-QA3PDYJ7WYBIP6ORGLXD/Richard%2BLipp.jpeg HOME - Hong Kong, 2017 https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1693640323689-0V5CB8VQOUBLG4HY8FIP/IMG_4941.JPG HOME - Joyluck Studios, 2016 https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1b7ca946-775d-44b0-a62d-f50db64991b6/Waiting+-+Loading.jpg HOME - Make it stand out Empathy https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/c4115cea-8b35-4f08-a9de-723a8bb8a5f7/Screenshot+2023-09-03+at+12.22.40+am.png HOME https://www.richux.design/new-page daily 0.75 2023-09-04 https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1537680380277-AA4UYQS9TO9Q4J3F33DT/Deezer+launch+microsite.png DEEZER https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1537680201713-AHWZW1M9OUC4GCAJ7OSR/IMG.jpg DEEZER https://www.richux.design/new-page-3 daily 0.75 2023-09-07 https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1693830525081-ACDGXX33BHKWLNOGC8VM/Screenshot+2023-09-04+at+9.12.18+pm.png Virgin Australia achievements https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1693830996016-HXXI127EK6RC36IKZ4HS/Screenshot%2B2023-09-04%2Bat%2B9.13.02%2Bpm.jpg Virgin Australia achievements https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1693830526790-C18HQHKDMQG2PSXQK122/Screenshot+2023-09-04+at+9.12.39+pm.png Virgin Australia achievements https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1693829633101-385ZBFVCTP9OCQAUH6TW/IMG_4152.PNG Virgin Australia achievements https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1693829634959-QF6U4EWYDQHI0W0EIXIU/IMG_4151.PNG Virgin Australia achievements https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1693829637197-9QDGGSAPK1T5D1AOQY5Q/IMG_4150.PNG Virgin Australia achievements https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/83eba7df-1ae2-47fb-9c5c-087611ce8d43/IMG_4997.jpg Virgin Australia achievements The recruitment of a UX Researcher in the team enabled us to surface major pain points in customer experience, such as the lost luggage experience. This led to the design and delivery of a bag tracking experience. https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/525e723f-6dab-4673-ba6b-12a4767a7019/Screenshot+2023-09-03+at+12.22.40+am.png Virgin Australia achievements The VA App was optimised with custom illustrations, streamlined IA, and a simplified interface to reduce cognitive load. This approach was born from the Experience Vision I facilitated, resulting in a an experience that is frictionless, intuitive and effortless. https://www.richux.design/storeplay-interaction-design daily 0.75 2018-11-01 https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1541074839147-1TPU42UKJFGMZTH5XBYR/storePlay+UI.png STOREPLAY INTERACTION DESIGN https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1541074869562-UB431MN6P46H6NUOPI76/storePlay+UI+2.png STOREPLAY INTERACTION DESIGN https://www.richux.design/uxdesignprocess daily 0.75 2023-09-04 https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990932685-8DVK1IKQT2KGP9PDTN94/Screen+Shot+2017-09-08+at+7.28.29+pm.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505991114170-CQM86V8NLZ7B0CJKS9GH/Screen+Shot+2017-09-08+at+7.28.45+pm.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990947749-Z5BIPC6EP6YLQSBWJR06/Screen+Shot+2017-09-08+at+7.28.53+pm.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990960477-IGOOEO6XST0RU98SJDE8/Screen+Shot+2017-09-08+at+7.30.17+pm.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990969512-F1P9SGJJSWC9H5OBI11T/Screen+Shot+2017-09-08+at+7.31.11+pm.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990977041-A96AI282XZY76G09LDR2/Screen+Shot+2017-09-08+at+7.32.52+pm.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990375346-9S6PBIND5QQVPJG7WCUD/step+3_Baggage.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990417663-UYRUNKBH4NZRPE3HG5J4/step+3.1_Baggage.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990476765-0LEMFVZ35SWHZY0XBM45/step+4_Seating.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990492996-40XGCIHMT2DA1PNWAGDN/step+5_Meals.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990501280-GDWMUIHY8LUQN3FDZ3A1/step+5.1_Meals.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990506054-MDZQ9818E3EKCDVZL163/Step+6_Add_Bundle.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990546360-RGDWRRYOAT1HWFF089F5/Step+7_Summary.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990510259-4IM3XO5UBOVCD15I7VSU/Step+6.1_Add_Bundle.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990563099-CR4SMU3Z10E1AB5HTPMM/Step+8_Choose_Passengers.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990570716-ITCU5N4TUVQIIENP86B8/Step+9_Dangerous_Goods.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990581045-ZL6AXZQ7BQXSNQNBOTKR/Step+10_Boardingpass_Options.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990621890-8XDA4PVY4U6Y54GWW7TS/Step+10.2_Boardingpass_Options_SMS.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990639982-XUNZ83XA3S8628BDZN7Q/Step+11_Print_Boarding_Confirmation.png Jetstar web check-in UX process https://images.squarespace-cdn.com/content/v1/556fe1f1e4b00405e9c29a34/1505990648730-NOOG033Z5BK4H9PQCMWS/Adobe+Acrobat+Reader+DC+Download+++Free+PDF+viewer+for+Windows++Mac+OS++Android.png Jetstar web check-in UX process https://www.richux.design/who-gives-a-crap-ux-case-study daily 0.75 2015-06-28